Clear timelines and straightforward support for every Oliconn Jewelry order.

Shipping

Made to order

Most pieces are handcrafted to order and take 1–3 weeks to create before shipping.

Free worldwide shipping

We offer free worldwide shipping on orders over $50 USD. Tracking information is provided once your order has shipped.

Delivery and customs

Transit times vary by destination and carrier. Customs duties, taxes, and import charges may apply to international orders and are the customer’s responsibility.

Returns & Exchanges

We offer a 30-day return and exchange window from the delivery date. Items must be returned in their original condition and packaging.

Custom or personalized items may not be eligible for return or exchange unless they arrive damaged or defective.

Start a return or exchange

Email [email protected] with your order number and a brief description of how we can help.